KB Exterior Washing LLC ("KB Exterior Washing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and when you contact us, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described below.

Information We Collect

Information you give us. When you request a quote, fill out our contact form, call or text us, or email us, we may collect your name, email address, phone number, property address, and any details you share about the work you need.

Information collected automatically. Like most websites, our hosting provider may automatically log standard technical information such as your IP address, browser type, the pages you visit, and the date and time of your visit. This information helps keep the site secure and running properly.

Cookies and analytics. Our website may use cookies or similar technologies to help the site function and, if enabled, to understand how visitors use the site. You can control cookies through your browser settings. If we add analytics or advertising tools in the future, we will update this policy accordingly.

How We Use Your Information

To respond to your inquiries and provide free quotes;
To schedule, perform, and follow up on the services you request;
To communicate with you about appointments, your account, or your project;
To improve our website and services; and
To comply with applicable laws and protect our rights.

Text Messages

If you call or text the number above, or provide your phone number when requesting a quote, you consent to be contacted at that number about your inquiry and services. Message and data rates may apply. We do not sell or share your phone number with third parties for their own marketing. You can opt out of text messages at any time by replying STOP or letting us know.

How We Share Information

We do not sell your personal information. We may share information only with:

Service providers who help us operate our business and website (for example, web hosting and email providers), under obligations to protect your information;
Our cleaning partner where you specifically request bundled interior/exterior services and ask us to coordinate; and
Legal authorities when required by law or to protect the safety, rights, or property of KB Exterior Washing, our customers, or others.

Data Retention

We keep your information only as long as needed to respond to your inquiry, provide our services, and meet legal, tax, or recordkeeping requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by reaching out using the details below. Depending on where you live, you may have additional rights under applicable privacy laws. We will respond to reasonable requests consistent with the law.

Data Security

We use reasonable measures to protect the information you share with us. However, no method of transmitting or storing information over the internet is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our website may link to third-party sites (such as our social media profiles or partner businesses). We are not responsible for the privacy practices of those sites; we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will take effect when posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

KB Exterior Washing LLC
East Falls, Philadelphia, PA
Phone/Text: (484) 886-4261
Email: Kbexteriorwashing@gmail.com